Privacy Policy
Last updated September 2, 2026.
What we collect
Your email and account details, your business/brand name and the competitor names or search queries you ask us to track, and the AI-generated answers we retrieve while monitoring those queries.
How it's used
To run scheduled checks against AI answer engines on your behalf, show you when and how your brand is mentioned, and alert you to changes. We don't sell your data or use it to train any models.
Third parties we use
Supabase (database and login), Stripe (subscription payments - we never see or store your card details), Vercel (hosting), and AI providers (such as OpenAI and Perplexity) we query to check how your brand appears in their answers.
Data retention
Your account and data are kept while your account is active. You can request full account deletion at any time by contacting us below.
Contact
Questions about this policy or your data - email hello@getcitemark.com.